This workshop will transform your view of difficult conversations! It will introduce and immerse you in tools, micro-skills and the self-awareness you need for having difficult conversations so that when a conversation becomes difficult you can stay calm and focus the conversation where you want it to go. You will be amazed at what you can achieve by the end of the workshop.
Learn strategies, tips and tools that help you transform difficult conversations into constructive, focused conversations that deliver results and build stronger relationships. These skills save you time, energy and help you achieve your goals more easily.
The content focuses on best-practice conversation techniques that support you to stay constructive and outcome-focused and help you focus or re-focus a conversation professionally and simply.
Developing these proven skills will broaden and deepen your conversation capability and build your confidence to have conversations about really tough topics with greater ease. You will no longer need to avoid, put off or fear tough conversations!
- You will learn simple, empirically valid and concrete ways to manage difficult moments, people and topics that can be utilised in any conversation.
- You will learn new dialogue skills that will save you time, such as how to keep a conversation focused, or re-focus a difficult conversation where you need it to go.
- Learn how to use conversation structure to your advantage, so you can drive performance and build the relationship as you discuss the actual conversation topic.
- Dramatically increase your self-awareness and emotional intelligence about how you handle difficult conversations, and how you hold yourself back from these.
- Gain insight into the latest research on how great conversations improve performance, and results – even with difficult people!
- A series of validated behaviour practices that you can apply to difficult conversations with anyone.
Workshop Process
- This workshop is highly interactive. We utilise group work, live audience polling, discussion and role plays.
- You will be practicing difficult conversations in part or full throughout the day.
- Participants are able to discuss and work through real world conversations and situations (anonymously) in the workshop.
Industry-Leading Value
- Participants receive one month of post course support, this helps to embed, take action and refine new skills.
- Participants receive a comprehensive workbook and further references.
- We offer a money back guarantee – stay all day and love this course or receive your money back!
- We offer a free 15-minute Meet & Greet chat with the facilitator to answer any questions you have before you sign up.
Workshop logistics and investment
- The course is held in-person in Sydney CBD at Cliftons Conference Centre Margaret St each month and Melbourne CBD at Cliftons Conference Centre Collins St each quarter.
- Group size for each course is capped at 15 participants.
- The workshop fee is $1299 including GST.
- The workshop begins at 9.00am and concludes at 4.30pm
- The workshop is fully catered.
Course Dates:
Sydney:
Wednesday 15 February
Thursday 23 March
Wednesday 10 May
Wednesday 7 June
Wednesday 26 July
Wednesday 30 August
Thursday 19 September
Thursday 19 October
Wednesday 15 November
Melbourne:
Wednesday 22 March – Sold Out
Wednesday 14 June
Wednesday 13 September
Course Venues:
Sydney Courses are held at Cliftons Conference Centre 13/60 Margaret St, Sydney 2000
Melbourne Courses are held at Cliftons Conference Centre 1/440 Collins St, Melbourne 3000
How do I find out more?
Book a 15-minute discussion with Deb the course facilitator HERE
You can find out more about our corporate workshops, courses and coaching HERE
Testimonials:
If you want to experience powerful LIGHT-BULB MOMENTS that are the catalyst for change, then you won’t be disappointed.” Public workshop feedback
I have personal witnessed the LIFE CHANGING IMPACT of this conversation’s skills workshop. It is a GAME-CHANGER. Sarah Nelson-Jonas Switch Consulting
People felt their SKILLS INCREASED SIGNIFICANTLY with each successive turn. They hoped that everyone will get the chance to participate. Everyone saw and felt a very noticeable step up in SKILLS. Public workshop feedback
‘CHALLENGING’, ‘POWERFUL’. This was an EYE-OPENING course for me. I finally understand how I trip myself up and how change that. Public workshop feedback
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