Public Workshops
Develop the must-have conversation skills for any workplace
We offer one-day skill building workshops open to any Leader or employee who wants to immediately improve their conversation skill sets. Workplace conversations are the primary fuel of any organisation and all relationships. Our workshops are practical, relevant, informative and engaging! What you walk away with will inspire, empower and amaze you.
Sarah Nelson-Jonas Switch Consulting
Google Reviews 5.0
Jonathan
Michael Panich
Regina Warth
What you can expect from our Public Courses
01.
Challenging Content
Our content is designed to safely challenge our participants’ perspectives and conversation habits. For example, we don’t teach the theory of listening – we discuss how our participants hear and how that influences their response and therefore the conversation.
We create an environment that balances safety and challenge so participants can extend their understanding, skills and confidence. Our participants are inspired by what they can do at the end of the day!
02.
Interactivity
Over 4 hours of the day is practical. By practical we mean hosted immersions and role-plays, group work, live audience polling, discussion and individual coaching throughout the day.
We practice best-practice and weave the context, personal insights, and research around that, so our workshops are lively, relevant and immediately helpful.
03.
Turbo Boosted Confidence
Strong conversation skills, be they difficult or feedback conversations are workplace essentials. Yet most people know that they bring limiting beliefs and behaviours to their conversations, especially the high-stakes ones.
Our workshops address how participants ‘show-up’ for conversations, and how to alter that so they participate in the conversation from a place of consciously constructive intent, and they have the skills and self-awareness to build relationships and drive performance no matter how tough the topic.
04.
Practical Tools
This isn’t a research or theory download. Not even close. We are practical, action and behaviour oriented in our courses.
We promise to engage with our participants’ real-world challenges, and skill sets – we meet participants right where they are and work to improve self-awareness, confidence and skill sets from there. We are focused on creating practical outcomes with and for our participants.
05.
Personal Insights
No skill development or new behaviour can be sustained without personal insight.
All day we deliver the insights that facilitate understanding and behaviour change so that our participants leave the course with a better, clearer Why, and a more constructive and sustainable How.
06.
Clear Achievable Actions
Our courses aim to work at the understanding and the action layers.
Every action our participants commit to is attached to a conscious Why. Often Why re-shapes many small actions that lead to a paradigm shift in outcomes.
Our participants will walk away with several deep personal insights coupled with key foundational behaviour shifts that they know they can implement immediately.
07.
Empirically Based Research
We use high-quality research and established models in our courses.
They’re combined with experience, practical realities and skill building to synthesize participants’ Why, What and How.
The research is not the content, it provides context, and credibility and it sparks reflection in participants.
08.
Industry Leading Value
We offer industry-leading value. here’s what you can expect:
- Key slides and further resources
- One month of post-workshop support so you can practice, refine and get help to get going.
- A money-back guarantee. Stay all day and love the course or your money back!
- Discounts for multiple attendees
Our Workshops
Master the Art of Effective Feedback
This workshop will immerse you in how to successfully give high-quality feedback in ways that drive performance and improve relationships. Master the art of giving (and receiving) high-quality feedback, and creating a culture where feedback directly contributes to how you achieve your goals. Transform your relationship with Feedback!
- Participants receive one month of post course support, this helps to embed, take action and refine new skills.
- Participants receive a comprehensive workbook and further references.
- We offer a money back guarantee – stay all day and love this course or receive your money back!
- We offer a free 15-minute Meet & Greet chat with the facilitator to answer any questions you have before you sign up.
How do I find out more?
Book a 15-minute discussion with Deb the course facilitator HERE
You can find out more about our corporate workshops, courses and coaching HERE
VIEW SCHEDULE & BOOK
Turn Feedback into a fuel for Performance and Engagement
In this workshop, you will learn how to successfully give high-quality feedback in ways that drive performance and improve relationships. Master the art of effective feedback in the workplace, and create a culture where feedback directly contributes to how you achieve your goals. Transform your relationship with Feedback!
This workshop will immerse you in simple and effective ways to identify what feedback to give, and how to give it in ways that build awareness and generate enthusiasm for behaviour change.
The content explores best-practice, proven techniques for;
- Identifying and framing constructive and positive feedback for any employee or stakeholder
- A framework for giving feedback that allows you to explore the feedback openly and discuss the real issues in a way that strengthens workplace relationships rather than diminishes them.
- Beyond the basics, the content looks at creating emotional safety, facilitating inclusion, and creating a ‘’feedback culture’ within your team – so that feedback becomes a competitive advantage.
For many people, the word ‘feedback’ is very loaded with assumptions, fear, often previous experience and sometimes inexperience. This can stop us from either giving feedback or asking for it – that robs you and your team of a valuable resource for improving performance. This course will help you get beyond that, instead..
- You will learn simple, practical tools to establish a culture of feedback – where feedback is welcomed, and therefore more likely to be embraced.
- You will learn how to manage and respond to feedback from others about you, that you may not agree with
- You will learn how to build and manage emotional safety in your feedback discussions.
- You will learn how to manage conflict constructively and hold your ground on standards that are important to you.
- The workshop will also cover the latest research on the importance of creating a feedback culture in every team.
- Dramatically increase the ability of your team to utilise feedback to get better at achieving your team goals.
- You will have the opportunity to practice conversations in part and in full. This workshop is over 50% practical!
- The course includes comprehensive notes and references.
- This workshop is highly interactive. We utilise group work, live audience polling, discussion and role plays.
- You will be practicing feedback conversations in part or full throughout the day.
- Participants are able to discuss and work through real world conversations and situations (anonymously) in the course.
- The course is held in-person in Sydney CBD at Cliftons Margaret St each month and Melbourne CBD at Cliftons Collins St each quarter.
- Group size for each course is capped at 15 participants.
- The workshop fee is $1299 including GST.
- The workshop begins at 9.00am and concludes at 4.30pm
- The workshop is fully catered.
Sydney Dates:
15 March
5 April
24 May
21 June
1 August
6 September
18 October
16 November
Melbourne Dates:
15 June
14 September
Sydney Courses are held at Cliftons Conference Centre 13/60 Margaret St, Sydney 2000
Melbourne Courses are held at Cliftons Conference Centre 1/440 Collins St, Melbourne 3000
If you want to experience powerful LIGHT-BULB MOMENTS that are the catalyst for change, then you won’t be disappointed.” Public workshop feedback
Just WOW! Loved this workshop! So many nuggets and RESONATED so well – Loved the practical sessions and discussion around feedback throughout my career journey – Incredibly INSIGHTFUL and INSPIRING! Public workshop feedback
The course prompted an obvious yet powerful epiphany for me, that is, just how much “leverage” there is to HIGH QUALITY FEEDBACK. This is particularly true for those of us who don’t actually do much real work ourselves but rather WORK THROUGH OTHERS!
People felt their SKILLS INCREASED SIGNIFICANTLY with each successive turn. They hoped that everyone will get the chance to participate. Everyone saw and felt a very noticeable step up in SKILLS. Public workshop feedback
Mastering Difficult
Conversations
This workshop will transform your view of difficult conversations! It will introduce and immerse you in tools, micro-skills and the self-awareness you need for having difficult conversations so that when a conversation becomes difficult you can stay calm and focus the conversation where you want it to go. You will be amazed at what you can achieve by the end of the workshop.
VIEW SCHEDULE & BOOK
This workshop will transform your view of difficult conversations! It will introduce and immerse you in tools, micro-skills and the self-awareness you need for having difficult conversations so that when a conversation becomes difficult you can stay calm and focus the conversation where you want it to go. You will be amazed at what you can achieve by the end of the workshop.
Learn strategies, tips and tools that help you transform difficult conversations into constructive, focused conversations that deliver results and build stronger relationships. These skills save you time, energy and help you achieve your goals more easily.
The content focuses on best-practice conversation techniques that support you to stay constructive and outcome-focused and help you focus or re-focus a conversation professionally and simply.
Developing these proven skills will broaden and deepen your conversation capability and build your confidence to have conversations about really tough topics with greater ease. You will no longer need to avoid, put off or fear tough conversations!
- You will learn simple, empirically valid and concrete ways to manage difficult moments, people and topics that can be utilised in any conversation.
- You will learn new dialogue skills that will save you time, such as how to keep a conversation focused, or re-focus a difficult conversation where you need it to go.
- Learn how to use conversation structure to your advantage, so you can drive performance and build the relationship as you discuss the actual conversation topic.
- Dramatically increase your self-awareness and emotional intelligence about how you handle difficult conversations, and how you hold yourself back from these.
- Gain insight into the latest research on how great conversations improve performance, and results – even with difficult people!
- A series of validated behaviour practices that you can apply to difficult conversations with anyone.
- This workshop is highly interactive. We utilise group work, live audience polling, discussion and role plays.
- You will be practicing difficult conversations in part or full throughout the day.
- Participants are able to discuss and work through real world conversations and situations (anonymously) in the workshop.
- The course is held in-person in Sydney CBD at Cliftons Conference Centre Margaret St each month and Melbourne CBD at Cliftons Conference Centre Collins St each quarter.
- Group size for each course is capped at 15 participants.
- The workshop fee is $1299 including GST.
- The workshop begins at 9.00am and concludes at 4.30pm
- The workshop is fully catered.
Sydney Dates:
23 February
23 March
10 May
7 June
26 July
30 August
19 September
19 October
15 November
Melbourne Dates:
14 June
13 September
Sydney Courses are held at Cliftons Conference Centre 13/60 Margaret St, Sydney 2000
Melbourne Courses are held at Cliftons Conference Centre 1/440 Collins St, Melbourne 3000
If you want to experience powerful LIGHT-BULB MOMENTS that are the catalyst for change, then you won’t be disappointed.” Public workshop feedback
I have personal witnessed the LIFE CHANGING IMPACT of this conversation’s skills workshop. It is a GAME-CHANGER. Sarah Nelson-Jonas Switch Consulting
People felt their SKILLS INCREASED SIGNIFICANTLY with each successive turn. They hoped that everyone will get the chance to participate. Everyone saw and felt a very noticeable step up in SKILLS. Public workshop feedback
‘CHALLENGING’, ‘POWERFUL’. This was an EYE-OPENING course for me. I finally understand how I trip myself up and how change that. Public workshop feedback
Testimonial
What Clients Are Saying
Raechel Gavin Group Executive- People & Culture Quantium
Mel Robertson - VP - People, Culture & Network E360
Loraine Dartnel - NRMA
Participant - 12 month Leadership accelerator